When the Siri voice assistant function of Apple's iOS system was first met with users, many people felt that Siri was not so smart and did not perform well. But with the passage of time, Siri has become smarter and smarter under the change of Apple. However, because Siri mainly relies on data provided by various online services, including Yahoo, Wolfram Alpha, or Bing, to answer users ’questions. Therefore, for some users’ questions, you must always ask questions before getting the correct answer. Stop searching, it is very troublesome. However, according to an Apple ’s latest patented technology, Apple is developing a new technology that can use external group resources to answer user instructions. This technology is called "a solution to meet user needs through mass resources." The patent means Apple may try to get other users to answer questions raised by certain users. The patent describes how the virtual assistant obtains, collects and stores crowdsourced data.

Apple will give Siri cloud intelligence to let other users answer questions

According to the description in the patent, external sources of information can be included in the service, such as data from experts, common sense information on the Internet, and various question and answer forums. In some instances, the crowdsourcing module may provide a database of answers to questions that could not be answered before. The database can be included in an independent crowdsourcing service. Interestingly, the patent allows crowdsourcing functions that involve automatic and manual participation. For example, when the system detects that the question cannot be answered, it will keep the question for a period of time until the answer to the question is obtained. Of course, when the technology is actually put into use, we will not wait for a long time like online questions after issuing instructions to Siri through the iOS device.

The patent describes various types of knowledge bases, such as forums where issues can be published publicly. In some cases, the crowdsourcing system can also call professional data sources, such as expert forums, technical support forums, and fan sites. There are already existing online crowdsourcing databases, such as Quora or Answers.com. Problem management is resolved by third parties or crowdsourcing modules. Other examples describe a "question and answer arena" where users can earn points by answering users' questions.

Apple will give Siri cloud intelligence to let other users answer questions

Finally, if the answer through the crowdsourcing module is correct, the feedback system can automatically collect user satisfaction. These data can be stored in the crowdsourcing module, if there are similar problems in the future, they can be quickly recalled. If the crowdsourcing module finds that the user is not satisfied with the answer, the system can stop searching for the answer or seek help from a real person. The patent also describes detailed background operations, including natural language recognition and reporting. In addition, privacy issues are well described. It is not known when Siri will add this feature. Since its release in 2011, there has not been much change in functionality, only the addition of more third-party services.

Apple will give Siri cloud intelligence to let other users answer questions

Siri just took off the beta version of the hat not long ago, and then according to a recent market research report, more than 80% of iOS 7 users have never used Siri. Industry insiders pointed out that although smartphone manufacturers have continuously improved voice command technology in recent years, many consumers are reluctant to communicate with the machine without emotion, resulting in a low usage rate of various voice assistants including Siri . If the technology patent filed by Apple is finally put into use, I do n’t know whether to change the dilemma that Siri is currently not paying attention to.

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